I love all things shop: I’ve
always wanted to have a dolls house shop. I also love all things packaging: packets,
boxes, cans and paper bags. There’s joy in the selling of cakes and books
(those are the only things I’ve ever sold). I love toy cash registers. And in
your shop you can transform the value of a scrap of paper by it having a
picture on it – that’s magic.
A shop window is like a
theatre, lit up and glowing, beckoning on a dark winter afternoon. I remember as
a child looking out for the magical lit up scenes of the Selfridges Christmas
Windows, as we drove through London to my Grandparents in Kent.
Over October this year I
thought I’d do the Inktober Challenge (which is: draw a picture every day,
preferably in ink, you can use the Inktober Prompt word list if you like.)
I used
the wordlist, and Quink ink (and bleach usually) and put my daily Quinktobers
up on Twitter.
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Some of the Quinktobers
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Eventually a nice person said “Are you going to sell these,
Mini?” And I thought it would be fun to do an almost-giveaway, so I put them up
for grabs at a small price to cover the time. And it all worked fine and they
were all sold and it was fun. But….the time spent doing admin, taking payments
(often by Paypal), trimming, mounting, wrapping, addressing, making stickers,
going to the post box… was unbelievable!
My previous attempts to have a shop never
really got properly started because book illustration deadlines always came up,
and the shop-plans got pushed to the back of the queue. (But I think I was also a bit nervous of the commitment.) Maybe I could find
better, easier to run and more time-efficient ways of having a shop.
So for this post, I thought I’d ask some
(fantastic!) picture book makers who are successful virtual-shop-owners for their insights
into running an online illustrator shop.
I asked them how their shop got
started, how they manage time spent running their shop, whether they’ve had any
surprise best-sellers, and if they have any DOs or DON’Ts for those thinking
about having a shop.
Dapo Adeola is the wonderful illustrator of Look Up (winner of the Waterstones picture book prize 2020) and Clean Up (with Nathan Bryon) and of the fabulous We're Going to Find a Monster (written by Malorie Blackman), and is Writer-Illustrator in residence at Booktrust.
We were both on the panel
at the SCWBII Picture Book Weekend in September, when Dapo described how his shop had been
amazingly successful – which is what sparked this investigation, really.
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From 'Look Up' by Dapo Adeola and Nathan Bryon
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Dapo says “My shop got started
back in 2013. It just made sense to have somewhere people can easily buy things
from me and BigCartel was a simple choice because of how easy it is to use.
Other platforms were a tad too complicated for what I needed at the time.”
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Song of the Wild print from Dapo's shop
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About managing time spent on the shop, Dapo
comments: “Because the shop isn’t my main source of income, I only open it once
every other month for a week or so. That’s enough time for folks to place their
orders and once it’s closed I then have time to process and ship orders
undisturbed. This has had the bonus effect of creating a buzz of exclusivity
around my Merch as it’s not available all year round.
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Dapo's BLM print
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Rocket |
My best seller wasn’t a
surprise as it somewhat capitalised on what was happening in the world at the
time. I made a BLM print to raise money for various charities in 2020. I raised
over £10K in less than a week. Aside from that, anything Look Up/Rocket related
tends to sell very very well.” (Rocket is the space-obsessed lovable main character in Look Up.)
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Clean Up Gift Bundle from Dapo's shop
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Sarah McIntyre is the
author/illustrator of many beautiful and hilarious picture books, and one half of the remarkable double act that
is Reeves and McIntyre. The books of this extraordinary duo include Oliver and the Seawigs and Cakes in Space, and more recently The Legend of Kevin (the roly poly flying pony.)
In lockdown, Kevin went on his own bookshop tour of the UK. Here are some of Sarah's Kevin Visit pictures, which are lovely bookshop portraits.
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Kevin visits Max Minerva's Bookshop
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Kevin visits the Alligator's Mouth Bookshop
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Sarah’s shop also started in
lockdown. She says: “I had an unexpected gap in my book schedule when a
painting sabbatical to Nepal that I'd planned fell through. I started painting
standalone pictures and selling them on Twitter. But when I started printing
the paintings up as cards and prints, I could see I needed a more orderly way
of taking people's payment details and keeping records. I went with Big Cartel
because the system's very clean and straightforward; I started with a free
account, then went to a paid account when I had more items to sell.”
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One of Sarah's Adventure Mice postcards
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How does Sarah manage time
spent running the shop?
She says: “It's tricky, I had to close the shop when I
got caught up in book deadlines. My husband Stuart was helping me run it on
Fridays, the day we'd send out shipments, but I was hand-addressing envelopes
and that took a lot of time. We recently opened for one pre-Christmas week and
sold out of all the Christmas cards very quickly. The shop's closed for now,
but we're hoping to reopen it in the spring and possibly expand it.”
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Sarah's surprise best seller
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Sarah’s surprise best
seller was also a topical image-of-the-moment: “When there was that stuck
container ship in the Suez, I painted a tiny version of it with mice, on a
container ship full of cheese. I guess it was just very timely!”
Chris Mould is the awesome
illustrator of The Iron Man and Animal Farm, and also Matt Haig's Christmas books, The Truth Pixie, and much more. On Twitter I've noticed Chris seems to have
supernatural speed-painting powers, with the ability to produce landscapes out of nowhere.
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Chris at work on an Iron Man mural up in a cherrypicker...
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I’d
also noticed Chris’s shop popping up on Twitter.
How did it get started?
Chris: “Our youngest daughter actually set up the Etsy
account. I’d wanted to try some sort of retailing option and wasn’t sure how to
get started and so she did it one day in between doing other things. She’s very
clever, I’m lucky. I believe it’s relatively easy, though. It’s definitely easy
to manage once it’s up and running."
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The Kiss - print from Chris's shop
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"Adding new listings, dispatching sales etc.
is all very easy and the accounting is simple and pain free. They pay once a
week into your account and they take a minimal amount from you. My wife works
for me now. It’s made life easier for both of us. She does admin, accounting,
manages most of my schools events and spends a lot of her time focussing on the
shop, so I’m lucky I don’t have to think about finding the time for it.
Although I do produce a lot of work specifically for the shop, when I can."
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Skeletal Decor - from Chris's shop
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Any bestsellers?
Chris: "I wouldn’t say I have any surprise best sellers but I
think it’s worth saying that it’s definitely unpredictable. You can never guess
how it will go and what people will like the most. I try to get a feel from
social media if I’m going to do a new print or buy in and sell a certain book,
but you can never really tell what will be popular.”
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From Chris's shop: Dreams of Dickens
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And now for our Illustrator-Shop-owners’ DOs and DON’Ts
– what to spend time on, and what to avoid.
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From The Iron Man illustrated by Chris Mould
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From Chris: “DO…get
yourself prepared for what you’ll need for the whole process of selling. It’s
one thing sussing out Etsy software and getting to grips with adding all your
sales items. But if you’re not prepared with things like bubble wrap, card, the
correct envelopes, packaging, etc. you’ll find yourself in a spin. Especially
if you suddenly find you’re selling more than you thought you would. It can be
very time consuming.
DO…think about and look after your customers. People
often come back to us and that’s a great compliment. And we’ve met so many
lovely people online and in real life, through the shop. It can be very
fulfilling in that way.
And … DON’T… plan to sell anything that means you’re
spending an absolute fortune and unlikely to see any reasonable return on. For
example, if you decided on T shirts and went out and had a design printed on
every size available, you’d probably end up with boxes full of certain sizes
hanging around forever.
DON’T…trip yourself up by ordering anything that might
cause you storage problems. For example something like large sheets of gift
wrap that need to be kept flat (unless you know you have the space and correct
conditions for it).
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Rocket by Dapo Adeola
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From Dapo: “DON’T try to pander to people if you can
avoid it. It’s a slippery slope to producing work you might not enjoy. Be
realistic about whether this counts as a main source of income or not and act
accordingly.
DO take notes on what
other artists are doing with their Merch (merchandise). This has helped me know
what bits of my work translate well into Merch and which bits don’t. As a rule
I don’t create “for” the shop, I only make Merch out of work I’m already doing
for my books. That way I’m not working two jobs unknowingly.”
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From Don't Call Me Grumpycorn by Sarah McIntyre
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And from Sarah: “Be very careful
about selling to Europe right now; if you do, put a warning to potential
buyers. I notice that, post-Brexit, my customers are now getting hit with big
customs charges at their end. And be careful about not undercharging for
postage; you'd be surprised how much it costs to send a print to the USA.” So there we have it – consider starting small. Assemble all the kit you'll need - especially for packaging. Choose your online platform. Maybe feel free to respond to current trends and events - if there's an opportunity. And if you can, have a partner who can help!
Thank you all to all three brilliant picture book makers for
their insights and super-practical advice.
Sarah’s latest books are the colourful space adventure Don't Call me Grumpycorn and more unicorn fun in Kevin vs The Unicorns. Sarah’s shop is closed till spring at the moment, but
can usually be found at: https://sarahmcintyre.bigcartel.com
Hey You! is Dapo's debut book as author, and look out for
the wonderful We're Going To Find The Monster! with Malorie Blackman. You can find Dapo’s shop at: https://dapsdraws.bigcartel.com/
Don’t miss Chris’s version of Animal Farm, just fantastically illustrated. Visit Chris’s shop on Etsy at:https://www.etsy.com/uk/shop/ChrisMouldArtwork
Mini's latest published book-involvement is The Book of Not Entirely Useful Advice, with AF Harrold. Her BlogSite is at Sketching Weakly.